DEFINISI E-GOVERNMENT

• Bank Dunia (World Bank)

E-government refers to the use by government agencies of information technologies (such as wide area Networks, the internet, and mobile computing) that have the ability to transform relations with citizens, Businesses, and other arms of government.

• UNDP (United Nation Development Programme)

E-government is the application of information and Communicat-ion Technology (ICT) by government agencies.

• Janet Caldow, Direktur dari Institute for Electronic Government (IBM Corporation) dari hasil kajiannya bersama Kennedy School of Government, Harvard University

Electronic government is nothing short of a fundamental transformation of government and governance at a scale we have not witnessed since the beginning of the industrial era.

• Jim Flyzik (US Department of Treasury) ketika diwawancarai oleh Price Waterhouse Coopers,

E-government is about bringing the government into the world of the internet, and work on internet time.

• Vendor perangkat lunak terkemuka semacam SAP

E-government is a global reform movement to promote internet use by government agencies who deals with them.

• Nevada, salah satu Negara bagain Amerika serikat,

1. Online services that eradicate the traditional barriers that prevent citizens and businesses from using government services and replace those barriers with convenient access;
2. Government operations for internal constituencies that simplify the operational demands of government for both agencies and employees.

•  Pemerintah New Zeland melihat e-government sebagai sebuah fenomena sebagai berikut

e-government is a way for governments to use the new technologies to provide people with more convenient access to government information and services, to improve the quality of the services and to provide greater opportunities to participate in our institutions and processes.

•  Pemerintah Italy

The use of modern ICT in the modernization of our administration, which comprise the following classes of action:

1.  Computerization designed to enhance operational efficiency within individual department and agencies;
2. Computerization of services to citizens and firms, often implying integration among the services of different department and agencies;
3. Privision of ICT access to final users of government services and information;

• Clay G. Wescott (Pejabat Senior Asian Development Bank)

e-government is the use of information and communications and cost-effective government, facilitate more convenient government services, allow greater public access to information, and make government more accountable to citizens.

Ref: Indrajit, Ricahrdus Eko. Electronic Government, Strategi Pembangunan dan pengembangan Sistem Palayanan Publik Berbasis Teknologi Digital. Yogyakarta: ANDI. 2004.